1. Who we are
Vasllink is an app operated by Farda Royan (Herat, Afghanistan; licence no. 108705). It connects Afghan manufacturers with wholesale buyers in Afghanistan and abroad. "We" means Farda Royan; "you" means anyone who uses Vasllink — a buyer, a company, or someone only browsing.
2. Accepting these terms
By creating an account or using Vasllink you accept these terms and the Privacy Policy. Accepting electronically has the same effect as a signature on paper, to the extent the laws in force allow. If you do not accept them, do not use Vasllink.
3. What Vasllink is, and is not
- A place to connect, not a party to the deal. We are not the seller, the buyer, an agent, a broker or a guarantor. Every deal is between the buyer and the company.
- No payments happen in Vasllink. Payment is made outside the app, directly between buyer and company. Vasllink never takes, holds or transfers money. We will never ask you to send money to Vasllink — anyone who does in our name is committing fraud; report it.
- Vasllink ships nothing. Goods are collected from a company's branch or handed over as arranged with the company. We take no cost, time or responsibility for moving goods.
- Returns, refunds and warranties are agreed between buyer and company, not with Vasllink.
4. Your account
- You must be at least 18 and legally able to contract. If you act for a business, you must be authorised to represent it.
- You sign in with your own phone number and a one-time code sent through Telegram. Never share the code. You are responsible for what is done with your account; tell us promptly if you lose your phone or number.
- Use your real name, and do not pose as another person or company.
- Buyer tiers (Bronze, Silver, Gold) are a signal to sellers, not a guarantee. We may change how they are earned.
5. Companies and sellers
If you sell on Vasllink:
- Your business must be real and lawful and hold the licences it needs.
- Company details, products, prices, minimum orders, stock and lead times must be accurate and current.
- Anything shown with the "Company states" mark is your own statement, and you alone are responsible for it.
- Prices: you set the list price, quantity tiers and discounts, and Vasllink shows buyers the price those settings produce. The price shown when an order request is sent is recorded on that request. By accepting a request you accept that price and quantity. If a price is wrong, decline the request or talk to the buyer before accepting.
- A product is shown to buyers only once your company is at least a "Verified business".
6. Verification
- Company tiers are "Verified business" and "Inspected manufacturer". The "Verified by Vasllink" mark means we examined a specific document or claim at the time of review.
- Verification is not a guarantee of product quality, on-time handover, financial standing or anyone's future conduct.
- Documents you submit must be genuine and unaltered. A forged or altered document leads to rejection, loss of tier, account closure and, where appropriate, referral to the competent authorities.
- We may ask for more information, reject an application, or withdraw a tier at any time if information proves wrong or out of date. Reviews usually take up to 3 days; that is not a guarantee.
7. Order requests, requests and quotes
- An order request is not a purchase. It is a request the company may accept or decline. A contract forms only between buyer and company, and only when the company accepts. Vasllink is not a party to it.
- A buyer may cancel an order request until it is accepted.
- In Requests, a buyer describes a need and companies send quotes. Only the buyer sees each quote's price. Accepting a quote opens a conversation; the final terms are agreed between the two parties.
- After an order is fulfilled the buyer may rate it once. Ratings and comments must be honest and about that deal.
8. Your content
- What you post on Vasllink remains yours.
- By posting it you let us store, display and resize it to run Vasllink — free of charge, for as long as it is on Vasllink (plus a short period in backups).
- Post only what you have the right to use. A product photo must show your own goods.
- Company pages, products, comments and ratings are public, including to people who are not signed in.
9. Prohibited goods and conduct
You may not sell or offer:
- weapons, ammunition or explosives;
- narcotics or intoxicants, including alcohol;
- anything whose trade is prohibited by Islamic Sharia or the laws in force;
- counterfeit goods, or goods that infringe others' trademarks;
- stolen or smuggled goods, or antiquities and historical artefacts;
- medicines, hazardous chemicals or anything that needs a special licence, without that licence.
You may not:
- give false information, fake ratings or comments, or forged documents;
- defraud anyone, including by asking for money in advance on false promises;
- send spam, or insult, threaten or harass others;
- post content contrary to Islamic values, public morals or public order, or content unrelated to Vasllink's commercial purpose;
- use contact details obtained through Vasllink for anything other than the deal they were shared for;
- scrape data, use bots, disrupt the service, or get around blocks and limits.
10. Reports, blocking and moderation
- You can report a product, comment, company or message, and block someone in a conversation.
- We review reports and may hide or remove content or suspend an account — without notice where necessary. We do not review all content before it appears.
- We do not routinely read your messages. We look at a message only when it has been reported, or when user safety or the law requires it.
11. Sponsored content
Some companies and products are shown in particular places because they paid for it. Each such item is marked "Sponsored" on the item itself. Sponsored does not mean verified.
12. Suspension and closing an account
- We may suspend or close an account for breach of these terms, when the law requires, or when an account puts others at risk.
- You may stop using Vasllink at any time and ask for your account to be deleted. Until that option is in the app, ask through support (Article 20). Records of orders and messages you exchanged with others are kept as the Privacy Policy describes, because they belong to the other party too.
13. No warranty
Vasllink is provided "as is". We work to keep it running and its information accurate, but we do not promise it will be uninterrupted or error-free — especially when internet or power is down. We are not responsible for the quality or handover of goods traded between users, the money paid for them, or content users post.
14. Limitation of liability
To the extent the laws in force allow, we are not liable for indirect loss, lost profit or opportunity, or any loss arising from a deal, dispute or conduct between users.
15. Your responsibility
If a claim is made against us because of your content or your breach of these terms, you are responsible for it.
16. Disputes between users
Disputes between a buyer and a company are theirs to settle. We are not an arbitrator, but we may, at our discretion, help the two sides get in touch, and we will give information to the competent authorities when lawfully required.
17. Governing law and disputes with us
These terms are governed by the laws in force in Afghanistan. If you have a dispute with us, contact support first; we will try to settle it amicably within 30 days. If it is not settled, it falls to the competent authorities and courts of Herat province.
18. Changes to these terms
We may change these terms. We will announce material changes in the app at least 7 days before they take effect. Continuing to use Vasllink after that means you accept them.
19. Language
These terms exist in Dari, Pashto and English. If the versions differ, the Dari version governs.
20. Contact us
- Phone and WhatsApp: +93 79 291 8156
- Email: info@vasllink.com
- Address: Farda Royan, Herat, Afghanistan